Terms of service

Privacy Terms of Use. 

We are committed to protecting the privacy of our users. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Tinghopper.com (the “Site”). By visiting our Site, you are accepting and you consent to the practices described in this policy.

We reserve the right to change this Privacy Policy at any time and for any reason. We encourage you to look to this Privacy Policy each time you visit the Site and especially before you provide any personal identifying information.

The information we receive, and how we use it, depends on what you do when visiting our Site. Through this website (“Tinghopper.com”), we make use of certain technologies, including but not limited to browser cookies, tracking pixels, and other such techniques to gather information about you and your interactions with the Site. By making use of and interacting with this site, you hereby agree to and acknowledge your permission for our Company and its vendors which provide services and technologies that enable the operation of the Site, including but not limited to the use of the information gathered from and about you through your use and interaction with the Site following this Privacy Policy.

Personal Information We Collect:

When you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We may also collect this information through offline sales and marketing activities. We refer to this information as “Order Information.”

We may also receive information about you from other sources, including through Third-Party services and organizations to supplement information provided by you. We refer to this information as "Third-Party Information.” When we refer to “Personal Information” in this Privacy Policy, we are talking about device information, order information, and third-party information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Personalize your experience (your information helps us to better respond to your individual needs)
  • Improve our Site (we continually strive to improve our Site offerings based on the information and feedback we receive from you)
  • Improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • Enforce this Terms of Use and Privacy Policy and other rules about your use of this site
  • Protect our Company rights or property
  • Comply with a law or regulation, court order, or other legal process; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use Personal Information to provide you with materials about offers, products, and Services that may be of interest, including new content or Services. We may provide these materials by phone, postal mail, or email, as permitted by applicable law.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. We may also share Personal Information with business partners with whom we offer products jointly. 

We use cookies to help us offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

We share your Personal Information with third parties to help us use your Personal Information. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may allow Third-Party advertising partners to set tracking tools (e.g., cookies) to collect information regarding your activities (e.g., your IP address, page(s) visited, time of day). We may also share such de-identified information as well as selected Personal Information (such as demographic information and past purchase history) we have collected with Third-Party advertising partners. 

Any information received by our Site will be stored securely by using methods and protections that are reasonably secure, and only used by us and its authorized Affiliates. Information about our customers is an important part of our business, and we do not sell such information to others.

All payment transactions and information are secured through the Shopify platform.

California -Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance site is not intentionally designed for or directed at children 13 years of age or younger without obtaining prior consent from a person with parental responsibility. It is our policy never to knowingly collect or maintain information about anyone 13 years of age or younger (such as a child's name or e-mail address). Please contact us at team@tinghopper.com if you think we may have inadvertently collected such information.

Data Retention-When you place an order through the Site, we will maintain your Order Information for our records.

Contact us for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at team@tinghopper.com